Please read these Terms and Conditions carefully before using sa365. By accessing or using our platform, you agree to be bound by these terms.
Last Updated: January 1, 2026
For the purposes of these Terms and Conditions, the following definitions apply:
By creating an account on sa365, accessing our Platform, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy and Responsible Gaming guidelines. If you do not agree with any part of these terms, you must immediately cease using the Platform and close your Account.
These Terms constitute a legally binding agreement between you and sa365. Your continued use of the Platform following any modifications to these Terms constitutes your acceptance of such modifications. We reserve the right to update or modify these Terms at any time without prior notice, and it is your responsibility to review these Terms periodically.
You must be at least 21 years of age to create an Account and use sa365 services. We strictly enforce this age restriction in accordance with Indonesian gambling regulations and international responsible gaming standards. By registering an Account, you represent and warrant that you are 21 years of age or older. We reserve the right to request proof of age at any time, including government-issued identification (Kartu Tanda Penduduk / KTP), and to suspend or close any Account where adequate proof of age cannot be provided.
Important: If we discover that an Account has been created by a person under 21 years of age, the Account will be immediately closed, all wagers voided, and any winnings forfeited. Deposited funds may be returned after identity verification, subject to our discretion.
sa365 services are primarily intended for residents of Indonesia. By registering an Account, you confirm that you are accessing the Platform from a location where online gambling is not explicitly prohibited by local law. You are solely responsible for determining whether your use of the Platform complies with applicable laws in your jurisdiction. We reserve the right to restrict access to the Platform from certain geographic locations at our sole discretion.
To register an Account, you must provide accurate, current, and complete information, including:
You must not create more than one Account. Multiple Accounts created by the same person will be closed, and any bonuses or winnings associated with duplicate Accounts may be forfeited. If you forget your login credentials, use the password recovery function rather than creating a new Account.
sa365 is committed to preventing fraud, money laundering, and underage gambling. We reserve the right to request identity verification documents at any time, including but not limited to:
Withdrawals may be delayed or suspended until identity verification is successfully completed. We typically require KYC verification for withdrawals exceeding Rp 5.000.000 or for accounts exhibiting unusual activity patterns. All submitted documents are handled in accordance with our Privacy Policy and stored securely.
You are solely responsible for maintaining the confidentiality of your Account username and password. You must not share your login credentials with any third party. Any activity that occurs under your Account is your responsibility, whether or not authorized by you. If you suspect that your Account has been compromised or accessed without your permission, you must immediately notify our customer support team at [email protected].
You agree to keep your Account information accurate and up-to-date. If your contact details, residential address, or payment information changes, you must update your Account promptly. Failure to maintain accurate information may result in withdrawal delays or Account restrictions.
Your Account is personal to you and must not be used by any other person. You must not:
sa365 supports deposits via the following Indonesian payment methods:
All transactions are conducted in Indonesian Rupiah (IDR/Rp). We do not accept cash deposits, cryptocurrency, or international wire transfers at this time.
The minimum deposit amount is Rp 50.000 for bank transfers and Rp 25.000 for e-wallet deposits. The maximum single deposit is Rp 100.000.000 for bank transfers and Rp 50.000.000 for e-wallets. These limits may be adjusted based on your Account tier and verification status.
Bank transfer deposits are typically processed instantly during Indonesian banking hours (08:00 - 20:00 WIB, Monday through Friday, excluding Indonesian public holidays). Deposits made outside banking hours are processed within 24 hours. E-wallet deposits are generally processed within 24 hours of submission. You will receive a confirmation notification once your deposit has been credited to your Account Balance.
All deposits must originate from a payment method registered in your own name. Third-party deposits (deposits made from another person's bank account or e-wallet) are strictly prohibited and will be rejected. If we detect a third-party deposit, the funds will be returned to the source, and your Account may be suspended pending investigation.
You may request a withdrawal of your Account Balance at any time, subject to the following conditions:
The minimum withdrawal amount is Rp 100.000. Maximum withdrawal limits are:
Withdrawal requests are processed within 24 hours for standard accounts, 12 hours for Silver Tier members, and 6 hours for Gold Tier VIP members. Processing times are calculated from the time of request during business hours (WIB timezone). Withdrawals requested on Indonesian public holidays may experience delays.
Withdrawals are paid to the same payment method used for your most recent deposit, in accordance with anti-money laundering regulations. If you have deposited via multiple methods, withdrawals will be processed proportionally. You must withdraw to a bank account or e-wallet registered in your own name matching the name on your sa365 Account.
All bonuses and promotions offered by sa365 are subject to specific terms and conditions, which will be clearly stated at the time of the offer. General bonus terms include:
sa365 reserves the right to void bonuses, winnings, and close Accounts if we detect bonus abuse, including but not limited to:
Only one bonus per person, household, IP address, and payment method is permitted unless otherwise stated. We reserve the right to refuse bonuses to any player at our discretion.
All bets placed on sa365 are subject to acceptance by us. We reserve the right to refuse or limit any bet at any time without providing a reason. Once a bet is confirmed and accepted, it cannot be cancelled or modified by the User. In cases of obvious error (incorrect odds, technical malfunction, or manifest error), we reserve the right to void bets.
All sports bets are subject to the specific rules for each sport and market, which are available on our Platform. Key rules include:
All casino games are subject to the rules provided within each game. Game outcomes are determined by certified Random Number Generators (RNG) that have been independently tested for fairness. Live dealer games are dealt by real dealers, and all gameplay is recorded for dispute resolution purposes.
If you experience a disconnection during a game round, the round will continue to its conclusion, and your Account will be credited or debited accordingly. You can view the result by checking your bet history once your connection is restored.
The following activities are strictly prohibited on sa365, and violation may result in immediate Account closure and forfeiture of funds:
We reserve the right to suspend or restrict your Account immediately without prior notice if:
We reserve the right to permanently close your Account and retain any Balance if we determine that you have engaged in prohibited activities or materially breached these Terms. Before taking such action, we will conduct a thorough investigation and provide you with an opportunity to respond to our findings where appropriate.
You may close your Account at any time by contacting our customer support team. Before closure, you must withdraw any remaining Balance (subject to applicable withdrawal terms). Closed Accounts cannot be reopened without our express permission.
If you wish to exclude yourself from gambling for responsible gaming reasons, please refer to our Responsible Gaming page for information on self-exclusion tools and processes.
While we strive to ensure that sa365 is available 24/7, we do not guarantee uninterrupted access to the Platform. We reserve the right to suspend, modify, or discontinue any aspect of the Platform at any time for maintenance, upgrades, or other operational reasons. We are not liable for any loss or inconvenience resulting from Platform downtime.
In the event of a technical error, system malfunction, or software defect that results in incorrect odds, game outcomes, or bet settlements, we reserve the right to void affected bets and refund stakes. We are not liable for any loss of potential winnings resulting from such errors.
sa365 utilizes third-party payment processors, game providers, and other service providers. While we select reputable partners, we are not responsible for failures, delays, or errors caused by third-party services beyond our control.
The Platform is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that the Platform will be error-free, virus-free, or that defects will be corrected. Your use of the Platform is at your own risk.
To the maximum extent permitted by law, sa365 shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Platform. Our total liability to you for any claims arising from these Terms shall not exceed the amount of your Account Balance at the time of the incident.
If you have a complaint or dispute regarding any aspect of our service, please contact our customer support team at [email protected]. We will acknowledge your complaint within 24 hours and aim to provide a full response within 7 business days. All complaints will be investigated thoroughly and impartially.
These Terms and Conditions shall be governed by and construed in accordance with international gaming regulations and the laws of the jurisdiction in which sa365 holds its operating licenses. You agree that any disputes arising from these Terms or your use of the Platform shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.
In all matters relating to bet settlements, bonus disputes, or Account issues, sa365's decision is final and binding.
sa365 reserves the right to modify, amend, or update these Terms and Conditions at any time without prior notice. The "Last Updated" date at the top of this page indicates when the most recent changes were made. Your continued use of the Platform following any changes constitutes your acceptance of the revised Terms. We recommend reviewing this page periodically to stay informed of any updates.
For significant changes that materially affect your rights or obligations, we will make reasonable efforts to notify you via email or Platform notification. However, it remains your responsibility to review these Terms regularly.
If you have any questions, concerns, or require clarification regarding these Terms and Conditions, please contact our customer support team:
Available 24/7 through your Account dashboard
Average response time: 2-5 minutes during peak hours
+62 812-3456-7890
Available 24/7 for quick queries and payment confirmations
Important Legal Notice: By using sa365, you acknowledge that online gambling may be subject to legal restrictions in your jurisdiction. You are solely responsible for ensuring that your use of our Platform complies with all applicable laws. sa365 operates under international gaming licenses and is hosted on offshore servers. We do not hold licenses from Indonesian regulatory authorities. Users must be 21 years of age or older.
Explore our other resources to learn more about sa365's policies, responsible gaming practices, and frequently asked questions.